Join MSPA

Membership in MSPA is for companies involved in the mystery shopping industry. It is not for mystery shoppers. Click here to get to the area of our website for mystery shoppers.

What can we do for you?

As an MSPA - AP member, you'll enjoy benefits and privileges that are exclusive to the mystery shopping industry. Whether you specialise in competitive shops, focus groups, or private investigation, you'll find a place with the MSPA - AP, and peers who are eager to share and learn with you.

The Asia Pacific chapter will have a particular focus on the training & development of mystery shoppers throughout out this very large region

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We will be holding regular meeting to assist the management of member companies in the understanding and development of this quickly growing service.

We Want You to Join Us...

MSPA - AP membership has increased businesses for many, enriched our knowledge of the industry, helped change laws that unreasonably restrict legitimate mystery shopping - and most importantly - created many new lifetime friendships. We are birds of a feather, we understand what each other goes through in running a mystery shopping business, and we are all focused on improving customer service. Here are some testimonials from members that tell you what MSPA has meant for them:

"MSPA - AP has given us a valuable world wide network with professionals in the mystery shopping industry. MSPA - AP is a great source for members that want to learn more about the business, share experiences and get more business opportunities. As mystery shopping still is so unknown in Europe, all members can really make a difference and contribute developing the mystery shopping industry. So I am delighted to welcome new members from companies with focus on Quality and with the same motto as MSPA: Dedicated to improving service!"

The Asia Pacific group has an abundance of new members for country’s including Pakistan, Japan, China, India, Australia, New Zealand, Malaysia, Indonesia. Tim Burton-Taylor
Hoed Mystery Shopping
Australia & New Zealand
Director - Membership
MSPA Asia/Pacific

"REACT Surveys, operating Internationally throughout Europe and South Africa, has been a member of MSPA for over a year. Membership continues to be extremely beneficial for the following reasons:

  • The new business opportunities deriving from the web site,
  • The sourcing of potential business partners in other countries, operating to the    same high standards,
  • The sharing of information, experiences and problems between members."
Stephen Hurst
Managing Director, React Surveys
ENGLAND

"The MSPA has grown to an international knowledge platform, representing over 115 mystery shopping companies worldwide. Members benefit from each others experience and knowledge and it has offered members the opportunity to form partnerships worldwide. Now more than ever in Europe, mystery shopping is becoming an acknowledged tool to improve and stabilize quality of services. A solid organisation as the MSPA where professional companies can work together in increasing and obtaining the quality of the industry is than utmost important. Next to that the MSPA offers members benefits by organizing thinktanks, conferences and workshops and offcourse the website, which has over 5 million hits per month in the USA. New clients are frequently finding my company through the MSPA website!"
Mr. Jan-Willem Smoulders
CEO Advance in Quality (AQ) Services
THE NETHERLANDS and SINGAPORE

"Membership of MSPA Asia/Pacific is a great opportunity to get involved and shape the future of the European mystery shopping industry. It provides a forum to discuss topical issues across Europe and has given us additional opportunities to forge closer working alliances with like-minded businesses from across Europe."
Cris White
MD, NOP Mystery Shopping
ENGLAND