News & Press Clips

These articles have been submitted by members of MSPA Asia/Pacific. If you would like to have articles published on this page please contact mspa-ap@mysteryshop.org

Most of the press clips are PDF-files. You need to have Acrobat Reader installed to view these files, you can download it free of charge.

MSPA Asia/Pacific Press releases September 2004
Mystery Shopper Certification (pdf)
Customer Service in Eastern Europe (pdf)
Customer Service in Asia - MSPA Expands (pdf)