MSPA AP Webinar

TO REGISTER CLICK HERE - The ZOOM link will be shared upon receiving the registration form.

The webinar will answer the following:

1. Why is it important to perform the whole journey of  Mystery Shopping?

2. When do you do Mystery Shopping during customer journey mapping?

3. How do you connect the Mystery Shopping analyses with the customer journey mapping?

We do look forward to receiving your comments and suggestions to hold more such programs.

Do share the topics you would like to hear.